4.1 Conflicts of Interest
Conflicts of interest refer to any opportunity for personal gain on the part of an employee which may conflict with Riachuelo’s activities, interests and image, and to the exercise of any non-Company-related activity during working hours.
All employees have the right to participate in external activities as long as these activities do not conflict with Riachuelo’s interests.
Information on our workforce, business, customers, suppliers and other organizations to which our employees have access due to their position with the Company shall be maintained in the strictest confidence.
It is expressly forbidden to use any technology, methodology, strategy, knowledge or any other information acquired through work developed at the Company for private purposes or to pass such information on to third parties.
All the data on Riachuelo which may be disclosed is available on our website ( www.riachuelo.com.br). It is therefore expressly forbidden to pass on any other internal information or documentation.
The disclosure of Company information on relationship websites, such as Orkut, is also strictly forbidden.
Any disclosure of corporate information to third parties, including requests from outside the Company or from employees for information on Riachuelo’s activities to be used for academic and or scholastic purposes, shall require prior authorization by the Security Committee.
Under no circumstances may employees make use of their position, function or knowledge of the Company’s business to influence decisions that may favor private or third-party interests.
4.4 Personal Information
All employees must provide the Human Resources Department or in-store office with the requisite documentation in case of illness (medical certificates, etc.) as well as any changes in their personal information (address, telephone, marital status, surname, dependents, etc.).
4.5 Intellectual Property
The product of intellectual work developed or created by any employee in the exercise of their professional activities at Riachuelo remains the property of the Company even after the employee has left the Company.
4.6 Payment Conditions for Employees
The acquisition of products or services by our employees shall be subject to the same conditions as such acquisitions by our customers. Discounts and promotions beyond those available to the public are not permitted.
4.7 Internal Commerce
Ads may only be affixed in certain pre-established locations (e.g. the Company’s notice board), provided they do not represent a source of income for the employee, such as, for example, an ad to sell a car, computer, etc.
4.8 Time Clock
The time clock should be punched only when employees are authorized to start and finish their working shifts, in accordance with their employment contract.
Employees are not allowed to punch other employees’ ID tags in the time clock or punch their own ID tag at the end of their shift and then return to work.
4.9 Working Hours
Employees must comply strictly with their working hours. Overtime will be permitted only in exceptional circumstances and only with the authorization of their superior, always respecting collective agreements with the local unions.
In the case of services undertaken outside the workplace, employees must still comply with the working hours stipulated in their work contract. Thus, if employees finish such external tasks before the end of their working hours, they should return to the workplace to complete their shift.
4.10 Company Assets
All employees must take due and proper care of Riachuelo’s facilities, conserving their safety and good appearance and ensuring that materials, tools, furniture, equipment, etc. are in good working order and are used solely in the course of Riachuelo’s professional activities.
The non-authorized transfer, removal or use of materials, goods or equipment belonging to Riachuelo is strictly forbidden.
No software may be added to or copied from Riachuelo’s systems without the authorization of the IT area.
4.11 Personal Passwords
Employees are prohibited from sharing passwords that allow access to internal systems with co-workers. Passwords are personal and non-transferable.
All transactions are registered under the password of the employee logged in to the terminal, who shall be held liable for any ensuing irregularities.
Employees should take care not to use passwords that are easily discovered, such as birth dates, parents’ names, registration numbers, sequential numbers, etc.
Employees who leave the workplace should block access to their computer or terminal, preventing others from using them.
When it is necessary to log in to another terminal, employees should log out when they finish the transaction.
4.12. Electronic Media
It is forbidden to use Riachuelo’s electronic media to send or (consciously) receive jokes, chain letters, e-mails of a pornographic nature, file attachments containing photos, videos, PowerPoint documents or any other content of a personal nature.
All electronic resources and equipment employed for professional purposes are the property of Riachuelo and shall be used exclusively in its interests. In order to ensure compliance with this precept, the Company reserves the right to control and monitor their content and use.
4.13. Consumption of Alcoholic Beverages or illegal substances
No employee may be under the influence of alcoholic beverages or illegal substances during working hours and/or in the workplace, including during business-related trips, events, training courses and meals, except if there are no further professional duties to perform between the time of consumption and the end of the working day, and even then in the strictest moderation.
4.14. Relations with the Media
Employees may only make statements to or give information to the media (orally or in writing) with the authorization of the marketing area or of the officer responsible for their area.
Requests to take photographs of our façade or interior must also be authorized by the marketing area.
4.15. Personal Appearance and Uniform
While exercising their professional duties, employees represent Riachuelo and must therefore wear clothing and accessories that respect its image, avoiding unnecessary exposure. It is incumbent upon the area manager to decide if employees are properly dressed.
Uniforms should only be worn outside working hours during rest and meal breaks and on the way to work and should not be worn during leisure time, such as happy hours, thereby avoiding the inappropriate exposure of Riachuelo’s image.
4.16. Complaints and Suggestions
Riachuelo welcomes and encourages suggestions and constructive criticism from its employees. All such suggestions and complaints should be referred to their immediate superiors, who shall be responsible for channeling them to the appropriate department.
Destructive criticism, whose sole purpose is to harm its target, shall be deemed to be a serious violation of this code.
4.17. Commercial Relations with Former Employees
Riachuelo’s former employees may not supply the Company with products or services until at least two years after they have left the Company’s employ and with the approval of the Executive Board.
4.18 Termination of Employment
Upon termination of employment, employees shall return uniforms, ID badges, health insurance cards and working tools to the Company.